[Rumpus-talk] e-mail notification timer
John O'Fallon
john at maxum.com
Wed Dec 2 08:39:03 PST 2009
> Curious -what is the timing for e-mail notifications? I have a
> folder that I'm watching and have an event set so that all downloads
> send me a message. Seems to take quite a bit of time to get a
> notification. I'm guessing it's set for every 30 minutes?
When an Event Notice is set with "Send One Notice For Entire Session"
OFF, Event Notices are triggered more or less immediately, and there
will generally be very little delay at all.
When that option is enabled, Rumpus only sends the notice once the
user session ends. This is obviously a requirement, since Rumpus
can't send a notice listing all files transferred during the session
until the end of the session.
In this case, if a user doesn't log out (for example, if a Web user
closes the browser without clicking "logout"), then the session only
ends when it reaches the inactivity timeout. Since the Event Notice
is only sent at logout, this causes an apparent delay in sending the
message. The WFM inactivity timeout defaults to 1 hour, but is set on
the Advanced tab of the Web Settings window.
John
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